SamSari continues collaboration with Alecta

SamSari are delighted to continue working with Swedish pension company Alecta. For some time now, Alecta has focused on and worked actively to strengthen and develop its corporate culture. The purpose is to help employees prioritize more easily and make decisions that align with the business objectives and strategy. Customer understanding is a central part of Alecta’s corporate culture. All employees should be able to make an assessment of what leads to increased customer value, and fulfill the mission of making the collectively agreed occupational pensions as valuable as possible.

Part of the next step for Alecta is to work together with SamSari to create a change project with the purpose of strengthening and developing Alecta’s employees. SamSari will develop a workshop framework including film and dialogue maps. The aim is to increase employees’ understanding of their customers, communicate how everyone together as a team can work to create value for Alecta’s customers and to make employees feel as ambassadors for Alecta. The films used in the workshop will show a variety of customer situations that take place both internally and externally today. They will be used to generate discussions, arguments and insights.

Employees will also work with dialogue maps (see example above), a discussion tool which is easy to grasp. The aim is to stimulate discussions and reflections. As the dialogue map is more or less self-explanatory, it is an effective tool for organizations that want to facilitate their workshops on their own. Employees at Alecta will take part in the workshop in the beginning of 2011.